疫情期间，该如何与租客沟通？与租客交流信函模板

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疫情期间，该如何与租客沟通？与租客交流信函模板

著名法律专家、前房东局听证官HARRY FINE先生起草了一份与租客沟通的模板，法律顾问于戎伟先生针对华人房东需求进行了修改，经过HARRY FINE先生认可批准，现转发给大家参考。

SAMPLE LETTER FOR TENANTS

(CUSTOMIZE TO SUIT YOUR NEEDS)

March 24th, 2020

Dear (tenant’s first name):

Both of us are in a difficult time.  I sincerely hope you and your family stay positive and healthy.  As your landlord, I am here to help as much as I can.  Please remember that we keep lines of communication open. 

I know that you may worry about your rent payment, which is due on _____ day of each month. This letter is to address about this issue.

Although the government declared that they will help landlords and tenants, so far, I cannot see anything materially happening.   On the other hand, the news reports talk about mortgage relief, but the news is not accurate.   Whatever so-called “relief” is available is just a deferral of payment at this point.  And for landlords, our mortgage lender may not provide even a deferral, so all our expenses go on.  Expenses include taxes, maintenance, insurance, mortgage payments (utilities, condo fees if applicable).

The government has told tenants they will not be evicted if they don’t pay rent.  That is true on the surface, but again not fully accurate.  My advice to you is to keep paying whatever amount you can continuously, and let’s have a talk if you have any difficulties.  If you feel a deferral is necessary because of a change in your employment status, please contact me as early as possible.

(I have post-dated cheques from you.  Unless I hear from you, I will cash them as I normally do.  Please let me know if you don’t have enough balance in your account.)

If your rent is not paid (in full), I will have no other choice but to serve you with an N4 notice based on the unpaid rent, and I may file an application to the Landlord Tenant Board based on the N4. 

Please kindly understand that even if I do this, it’s NOT in order to evict you during this difficult time, or even after the pandemic is over.  My goal is to get into the long line at the Board as they will be definitely backlogged when this is all over and they are back in operation again. 

You may also seek government assistance, for example, Employment Insurance, Rent Bank, community social assisting and etc.  Any N4 Notice that I do have to serve you will be strong evidence for you to apply for this immediate help.  Your local MPP’s office, community social work and government benefit sectors should be all helpful.

Please Remember, there are no hearings, the Sheriff is not enforcing eviction order.  You will NOT lose your home before any Order issued against you.  Any action I am taking now is merely to protect myself to avoid year-long waits for a Board decision if rent does not get paid.  We both hope that doesn’t happen.

Please contact me via Email at xxxx@xxxxx, if you want to discuss any tenancy issues with me.  I may not be able to receive your call from time to time.

Yours very truly,

(Your full name)